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We Try Hard to Please Our Customers!



 

Here is what they say about us.  These comments have not been edited or even spell checked.

 

 

 

You guys are great.  I couldn't find these louvers anywhere else, and you got them to me quick with no mistakes.  Thanks!
EA, San Antonio

 

 

we have received and installed the gas range.  we are very pleased with the prompt delivery of our order.  We also are well pleased with the product ordered.  Thank you very much.
Gregory

 

The shipment arrived in a timely manner

 Thanks

 

 

I am very impressed by your company.  This is the first time I used your company but it will not be the last. I will always check your inventory first before ordering elsewhere. Your prices are excellent and the delivery was much quicker than expected. 

Steve.  Sent from my iPhone

 

 

Very pleased with product. Product was received in timely manner. Will visit your site again.

 

 

I was apprehensive at first to buy from your website as I had never heard of your company before.  I was directed to you from Mil.web site.  However, I am so happy I made my purchase with your company.  Not only did I get the right bulb for my TV but it was fast delivery and a quality product.  Thanks for being so efficient and for selling top quality products.

 

Sincerely, Chandra

 

 

It was recewived just a few days after the order was placed. Thanks,

Perry

 

I received my order within a week. I'm very satisfied with my order. The L shaped glass desk is much bigger than in the picture...which made me very happy. Thanks a lot.

 

 

Service great and the product is exactly what i wanted.  May the Light Be with you this day
Douglas

 

Thank you for following up on my recent order. I was thrilled to find a roof rake for sale online, since every local store and online vendor was out of stock.  I don't know what kind of a winter you had where you are, but here in the Northeast roof rakes became a coveted item and everyone was desperate to find one. 
I persisted with my web search and when I found your site I was so surprised to see that it was not marked as out of stock. Honestly when I placed the order I was certain I would get an email telling me it was not available.  But I didn't get that email, and in fact I didn't hear anything after the order confirmation.  After a week or so after not getting any kind of shipping notice, I figured my order would just go in a queue and might ship in the spring.  I figured at least I would have it for next winter.

Then it miraculously showed up at my door, and I was so impressed with its quality.  It is nothing like the cheap plastic versions I had been seeing on other online stores. One thing, though, is that the long cardboard box that contained the poles had been crushed during transit, and the ends of the poles were somewhat flattened where they are supposed to slide and lock into each other.  I was able to pound them back into shape enough to get them to slide together though, so no worries. 

So if you are looking for honest feedback, I might suggest some packing protection (plastic bracket or something) for soft metals like aluminum, especially for parts that need to fit together like the roof rake.  I also might suggest some kind of shipping notification so your customers will know their items are on the way.  I was shocked to see my item at the door because I didn't even know it had shipped.

Thank you for making this fine product available -- I am sure it will last a lifetime and it is money well spent (even with the crazy shipping charge for the over-sized package!) .  I will check your site first when I am looking for tools or other equipment, and maybe we can do business again.
Thanks again for following up.
Regards,  Lauri

 

Excellent service/product.

 

 

We got it!  Thanks very much for the prompt service.
Kay

 

 

BuilderDepot I have received my order and it was very timely thank you I have already started using my welder and it is working out great. Thanks for the service i will use you again in the future.

 

I want to tell you Thank you very much for the wonderful service. I did buy a ergonomic backpack for my daughther for Christmas,she love so much. The packet get to me right on time at I expected in beautiful conditions. Thank you again. I am so happy.

 

the order arrived in good condition and reasonable although not at all quickly.  Kirby

 

 

We received our order promptly and everything was AOK! Thanks…… Jan

 

 

Very Satisfied!  Easy order process and the product arrived faster than expected. 

Thomas

 

recieved my humidifier everything works.......thanks for the good service.

 

I received them, Thank you very much

 

Order re= ceived and the product is excellent. Very glad I found you!!

Thanks, = Trish

 

 

I received the batteries and thank you for such fast shipping and service.

 

 

100% satified ... I bought these gloves for years at a local hardware store and for professional reasons I refuse to shop at that hardware store anymore.  The problem was I couldn't find th= ese specific gloves anywhere else so I turned to the internet.  Not only was the price reasonable = but the gloves (made by the same co.) were better quality. 

I am overjoyed and I will continue to shop at the builde= rdepot.  Thanks for being there :).

 

I did receive the lamp and it was perfect.  Thank you

 

 

We = received the order and was very happy with the quickness = that the order came.We have already cleaned the carp= et and we are very happy with the results!!!!

 

 

The service was very good, will order again when needed ,thank you.Exlant s= ervice

 

Bui= lders Depot, I gave the popcorn popper to my niece in Gilman Wisconsin as a Christmas present. She already opened it and called to thank me loads. She has placed it in their basement backbar and will use it for all parties including this Christmas and New Years Eve. Thank you and Merry Christmas.<= /span>

 

 

I recei= ved my order very promptly and was able to put up the holiday lights outside before the snow storm came.  Thank you for the excellent service.  I wou= ld definitely order from BuilderDepot again.

 

 

Response and prices ar= e top of the the line. i am going to continue to

be a more frequent customer.

 

I received the shipment in record time.  Thanks!<= /p>

 

Received order and am currently using the software, th= anks for the speedy service.

 

I would definitely recommend Builder Depot to a friend or family member.  The products are great at good prices, and the service and shipping are excellent.  I have bought many products from Builder Depot and have ne= ver been disappointed.

 

 

Two Woodfield Canvas Carriers with Sides were received in good order well within the estimated delivery time.  Excellent service !  John

 

 

The order online service provided to me by Builder Dep= ot was excellent. I

received my order quickly a= nd EXTREMELY satisfied with my beautiful

DECT 6.0 Rugg= led cordless Phone.

 

 

service and shipping were quick.  wayne

 

 

I got the cutter and it works great. Thank you for your prom= pt service and shipping.  Warmly<= span class=3DGramE>,  Dean

 

 

Yes, i received my order a= nd very quickly i might add. i had a great shopping experience from great pr= ice to fast shipping. thank you!  Jonathon

 

Th= ank you, the material was received on time as promised and it was what I ordered. I will tell others good comments about your company/service.
Thanks again,
M

 

I received the feather duster on November 24, 2010 (excellent time).  The item is what I expected and I would rate your service as Excellent.

 

 

I have received the order!  I appreciate it!  Thank you.  Haley

 

 

E= xcellent product, excellent price. Delivered to my door within 2 days. I will definitely = shop at your site again.  Bruce

 

I have ordered several times through the Mil. website and each time has been a great experience. Your shipping is very fast and t= he items always come well packed. I will continue to order from BuilderDepot w= hen I want something and they carry the item.&= nbsp; Dean

 

 

I received the drill VERY quickly! The drill works incredibly! Great Job Builder Depot!  Sent from my Verizon Wireless Black= Berry

 

 

I received my order very quickly.  Thanks so much for the good deal and = the really fast shipping.  I will be buying from you again.

 

 

Lov= e the service; easy to find on the website and real fast at getting the package delivered. Thanks.

 

 

Your ser= vice is great.  Great product, fast shipping, and excellent customer service.  I would definitely recommend Builder Depot t= o a friend.  David

 

 

= Very satisfied. Order arrived wi= thin a couple days  Coupling and quick tips were s= tiff but started to work better when broken in a little.

 

I must s= ay I had an extremely good experience with your company. I have added BuilderDepot t= o my list of=   "= where to find what I want".

 &n= bsp;        - Helen

I had an excellent experience ordering from your company: clean, fast web-s= ite, easy ordering process, good price, and fast shipment! I plan to order some = more items in the near future

from you.

- Adam

 

This was= our first experience with BuilderDepot. We were both very pleased with the purchase. I am equally impressed that you took the time out of a busy workd= ay to send an e-mail about the order. It's the personal touch like this that m= akes return customers. In the future, I can assure you that I will be checking BuilderDepot's inventory before I make a purcha= se elsewhere. Thank you again for going the extra mile. It is indeed a pleasure doing business with your company.

- Beth

 

Thank yo= u very much for checking on the order. How nice it is to work with a company who actually knows the meaning of customer service!!
          - Lynette

 

100% sat= isfied. Home Depot, Bed Bath & Beyond and Mayfair/Bemis couldn't help me obtain this item. You did. Thank you.

- John

 

I found = what I wanted through a search engine and had never heard of BuilderDepot before.  I was hesitant to buy over the Internet, but decided to = give it a try.  I was pleased with the quality of the merchandise, the spee= d of the service, and now with the follow up.

 &n= bsp;        - Alan

 

Thank yo= u so much for sending it. You can’t believe how hard it is to find Antique Brass Accessories for a bathroom around here! Thanks again.

- Carol

 

Got my Floorbuster right away! Love it!  I use= d to have one, and I had looked locally for one without luck.  Then I thoug= ht of the Internet and found BuilderDepot and that you had the Floorbuster. Ordered it online, as you know, and it came super-quick and I am very happy.  Thank you for checking.

- Sandy

 

Yes, eve= rything is fine.  I was wondering why the cost through you was so much more ex= pensive then=  in the store, however now I know.  I thought I was buying 3 boxes with 20' of edging, instead I received 6 boxes.  I guess too much is better than not enough!  H= ave a wonderful day, and if my leftovers do not fill my neighbors needs, I will pass them along to= your website.

- Heidi

 

Thanks f= or the e-mail on my order. I received my pitcher promptly, price was right, ordering on the BuilderDepot web= site was very easy. I will definitely be a repeat customer in the future, highly recommend BuilderDepot to others. 

- Kyle

 

The wind= ow well covers are fabulous. I just had a new house built and wanted to cover = the wells right away. As a single woman, I appreciated how easy they were to install (I hate playing the helpless female gig!). And the price and ease of ordering over the Internet took away my hassle of wandering around a store looking like a brain-dead blonde. = Better bet that I'll be a return customer. Thank you!
          - Laura

 

Thank yo= u for your e-mail.  The food mill is more than satisfactory.  You can be sure that I will utilize builderdepot.com in the future as well as recommend you to my friends.=

Thank yo= u again.

- Mr. Rufo

 

 Ev= erything was fine. Got order timely and it's what I needed to get on that roof witho= ut messing up the rain gutters.

- Kenneth<= o:p>

 

 Th= anks again for your assistance in the overnight shipping of the floor-nailer. You really helped me out of a jam. I really appreciate the customer service you provided.

- Keith

 = ;

Thank you. I've bookmarked your website for my future hardware needs. <= span class=3Dapple-converted-space> Thank you again.

- Anne

 = ;

 Thank you for getting back to us. The LT5 lamps have already come in and we are v= ery pleased with them and the way they were packed. Best regards.

- John and Margaret

 

Just a n= ote to let you know I received the grill today and put it together tonight. Looks = like steaks tomorrow my friend. Thanks for your help in everything. It was a pleasure to do business with you and Builder Depot.

- Rob=

 = ;

The door= came today.  I inspected it for damage and it is not damaged.  I haven= 't installed it yet, but I took some measurements and I think it will fit perfectly. It looks nice.  Now where is that installer?  No, wait, that's me! 
          - Fred

 

The order arrived quickly and in good order. I haven't installed it yet, but it seems= to be a sound product, and to install seems very straightforward.  I’m very impressed with the hassle-free ordering, speedy delivery, what? No freight? And correspondence after sale! Who does that anymore? A great company to do business with!

- Bret

 = ;

 I = was VERY satisfied with the process and the product.  In fact, I received my or= der in such a short time - I was elated!  I was thinking it would be weeks before I received it, and I received it in two days!

Thank yo= u for your help!

- Linda

 = ;

My wife and I have had an excellent experience at your store. The product was impossible to find elsewhere, was very well packed, and came in fast. The lights have been in operation almost 2 weeks now, and match our original on= es perfectly. We hope to deal with you again, and thanks for the contact. = ;

          - John and Margaret =

 

Thank yo= u for your prompt shipment.  Everything arrived quite satisfactorily.  Thanks again.

- Lee=

 = ;

Thank yo= u for your follow up on my order. The product was delivered very fast and the qua= lity is better than expected. When asked where I got the fence, I told everyone about your site. I hope my word of mouth advertising helps you as much as y= our product has helped me.<= o:p>

Thank yo= u.

- Jim=

 = ;

Thank yo= u for the e-mail.  It's nice= to know that customer service is still alive.  The lights worked great for the project I was working on.  They came in when expected and are already in place.  I will keep your web site in my<= span class=3Dapple-converted-space> favorites folder for the next order of the= se lights or any other items that you might carry.

- Alice

 

Everythi= ng is great. The popcorn machine arrived in good condition and I am enjoying it. Thanks for all your help.

 &n= bsp;        - Rita

 

Everythi= ng is great. It was easy to place my order and the item arrived promptly and in g= ood shape. Now if I could just get my husband to install it, life would be gran= d!

 &n= bsp;        -Andrea

 

My exper= ience with your company was great. Great prices, great delivery time.=  Very pleased!

 &n= bsp;        - Robert

 

I receiv= ed the fence fabric in good condition and on time. Thanks for the follow-up.

 &n= bsp;        - F. Kurtz

 

The ligh= ts arrived in good condition. Thank you so much. I was very satisfied with the service.

 &n= bsp;        - Lorraine

 

Received material and very satisfied.  I'll be sure to check the si= te again for anything else I may need.

- Vito

 

Thanks f= or the follow up.  Everything regarding the order was fine.  I'm sure I'= ll order from you again. 

- Robin

 

Everythi= ng was completely satisfactory.  Thank you.

- Nancy 

 

Thank you for checking. All was as promised and speedy delivery. Will check back for future purchases.

- Bob

 

The prod= uct/rope hooks worked great. I was surprised at the quick delivery time from an Inte= rnet source I had never purchased from before. Your immediate reply did give me a good feeling about the purchase. It did make a difference.

- J. Zornnes

 

 

 My experience was fine.  When I have need for future home products, I will certainly check your web site.

 &n= bsp;        - Steven

 

Thanks f= or checking on my order. I have two small dogs, and I ordered the "door chime". The only problem I have now is teaching them something new! I = am sure I will be buying more from yo= urstore, you carry a lot of interesting i= tems.

- Norma

 

Order ar= rived is super fast time, and was very pleased with the drills. Will do more ordering here in the future.

Thank yo= u for the pleasant experience. 

- Steve

 

We got the privacy slats and your price was significantly lower than the other vendors we looked at. We will certainly go with your company in the future if we have any similar needs.

          - Kerry

 

Everything was fine and we will order from you again. 

          - Andrew

 

Thank you for the quick filling of my order. 

          - Hal

 

Not only is everything satisfactory, it's great!  Trying to find a small desk fan in a store in January or February is a futile experience at best.  Now, everything is "cool."  Thanks!

          - Julie

 

Thank you for your prompt service.  I will keep you in my files for future reference. 

- Barb

 

Thanks you for asking. The order was fine. I was impressed with how quickly the item arrived. You can bet I have your site book marked for future reference.

- Darren

 

Everything arrived safe and sound, thanks so much! I've bookmarked your site and intend to be a frequent shopper in the future.

           - Kimberly

 

Yes, I received my order only TWO days after I ordered.  I was amazed.  The Weber grill is a gift from our high school wrestling team to their wrestling coach.  He'll love it.  Thanks so much for a great job!

          - Marion

 

 

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