How to Contact Us
We Are Committed To Serving Our Customers!
Please contact us at CustomerService@builderdepot.com if you have any problems, requests, or questions. Our goal is to give our customers a great shopping experience at BuilderDepot.
You can contact us in a number of different ways:
Customer Care Department:
· Pre-sales: If you have a question about ordering a product, please send your email to firstname.lastname@example.org.
· Post-sales: If you have placed an order and have a question, please send your email to email@example.com (We will get back to you within 48 business hours). Our hours are Monday - Friday, 9 AM - 5 PM Pacific Standard Time. At this time, we only ship to US addresses.
All returns must have a Return Merchandise Authorization (RMA) to be credited. Please apply for your RMA at: http://builderdepot.com/rmarequest.ihtml
· For other questions, please contact us is via E-mail at: firstname.lastname@example.org
BuilderDepot E-mail contacts:
· General inquires and comments: email@example.com
· Merchant services: firstname.lastname@example.org
· To be removed from the mailing list: email@example.com
· Resumes and career inquires: firstname.lastname@example.org
· Sales support and questions: email@example.com
· Ideas for stories and home improvement topics: firstname.lastname@example.org
· Marketing and advertising inquires: email@example.com
· Questions or problems regarding this web site: firstname.lastname@example.org
· Press contacts and media information: email@example.com
PO Box 468, Valley Center, CA 92082
NOTE: Products must not be returned to this address, any orders received will not be refunded. We discard the item if you do not retrieve it at your expense within 7 days. Refunds will not be issued unless an RMA is obtained and the product returned as per the RMA instructions.
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